JD Europe Components GmbH

With around 4000 employees worldwide in the JD Group, we have been living the topic of Pedelecs, E-scooters and high-quality bicycle components since 1986.

Our modern TranzX Service Center in Bad Nauheim, near Frankfurt am Main, was inaugurated at the end of 2013. The building complex with a total area of over 3,000 square meters houses offices for technical support and administration, a professionally equipped workshop and storage areas with a comprehensive spare parts warehouse.

Service

The Service Center has a multi-level technical support system with experienced multilingual staff providing telephone service and extensively trained technicians who can solve the most difficult problems. An advanced claims handling system ensures fast and accurate warranty processing. This simplifies the process for the customer and enables straightforward processing of all complaints and orders.

Gerrit Diehl

Sales Manager

Duygu Er

Customer Service

Peter Muth

Customer service